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Privacy Policy

Crocs Retail Survey Privacy Policy (“Survey Privacy Policy”)

Effective Date of This Version: 1 April 2015

Crocs Europe BV and its subsidiaries (“Crocs” or “we” or “our”) want you to participate in our online survey with complete confidence that your privacy will be respected. This Survey Privacy Policy explains our online privacy practices.

Information We Collect

To complete this survey, we will collect information which may include personal information (such as your age), transaction information (such as information from a store receipt), as well as your survey responses. Participating in this survey is completely voluntary. 

We also automatically collect information about your computer (IP address and domain), your Internet browser and your operating system (system settings), using standard data collection tools, such as cookies, web beacons and web server logs.

We will not use or disclose your personal information to third parties for marketing purposes.  We will not contact you unless you expressly request communication or if the contact is necessary to verify the integrity of the survey process.

Use of Your Personal Information

In general, we use all of the information we collect for:

  • Research purposes;
  • Other everyday business purposes, such as customer service, survey integrity management; training/development; and
  • website management

We use automatically collected information for website management to ensure that our surveys operate properly on all computers and to help detect fraud or other inappropriate survey responses. We use aggregated information that does not identify you or your computer for reporting and analytics.

Disclosure of Personal Information

We will not disclose your personal information to anyone unless:

  • The disclosure is needed for participation in loyalty or other benefit programs (such as Crocs Club™ or receipt of a discount for future purchases);
  • You request follow-up communication or otherwise expressly consent to the disclosure;
  • The disclosure is to a third party that performs services for us – but we forbid our service providers from using your personal information for their own purposes;
  • The disclosure is required by law or needed for fraud prevention, survey integrity management;
  • enforcement of legal rights or similar purposes; or
  • The disclosure is in connection with a transfer of assets of our business.

International Transfers

This Website is operated in the Netherlands. Please be aware that any information you provide to us may be transferred to the United States or other countries in which our businesses are located.  We will use reasonable means to protect the personal data we transfer in all locations and will only transfer to organizations that have adequate levels of data protection.

Information Security

We have implemented reasonable technical, physical and administrative safeguards to help protect your personal information against unauthorized access or loss.

Privacy Policy Changes

We reserve the right to change this Survey Privacy Policy at any time.  However, we will not apply any changes to previously collected information unless we notify you and give you an opportunity to opt-out.

Questions

For any questions about this Survey Privacy Policy or the survey itself, please contact: [email protected]

 

We’d love to hear from you!

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