Shop Home » Return Policy

Return Policy
-
The following requirements should be met to return goods to Crocs:
The product must have been received within the last 30 days.
No returns will be accepted after 30 days from the delivery date, unless you believe that the defect is due to an error in the product itself.
The product must be in its original, unworn condition unless the return is due to defects covered under the product warranty.
When a return is done because of a wrong size or colour pick, Crocs will only refund the item. Crocs will not refund the shipping costs of the order.
If a defect on the ordered item is discovered, Crocs will send a new item under warranty conditions or refund the item and the shipping costs that you have paid.
Please contact our Customer Service for more information at returns_web@crocs.eu
-
Returns & Warranties
Enter your e-mail address to sign up for our e-mail newsletter.

